Frequent Questions

If your question is not addressed below, please email us at:

When I try to upload a file the app says the file has already been uploaded and to reprocess it. Can you just clear out my history?

No. Clearing out your history is not the right solution.

We already have your data file. You don't need to give it to us again. You just need to process the data file another time, this time providing us the right information. For example, if you originally said the file was from Robinhood Securities LLC when it was really from Robinhood Crypto, you just need to indicate Robinhood Crypto when you reprocess the file.

Here is how to reprocess an uploaded file:

  1. Go to the Edit Data screen
  2. Scroll to the bottom and click the 'Reprocess an Uploaded File' button
  3. From the list of uploaded files, click the 'Select' button for the file in question
  4. Follow the prompts for 'File Type', 'Broker'.
  5. Click the 'Reprocess' button
  6. The app will return you to the 'Edit Data' screen. Click the 'Refresh List' button. As necessary, go to the 'Delete Data' screen to remove obsolete transaction data.

Note: Uploaded data files are kept for 30 days and then automatically deleted.

I use brokerage <Insert Name Here> which I think is not supported by you at the moment. Can you advise me if there are plans to support it in the near future?

As seen on our List of Supported Brokers, we support over 90 different brokers.

We are constantly striving to expand our broker support.

To help us add support for your broker, here is what you need to do:

Send us an email at with the following:

  1. Broker name
  2. Broker website
  3. Type of downloadable 1099-B data file(s) available. (i.e. CSV, TXF, PDF, XLS, XML, JSON)
  4. List the steps to navigate to and download the file(s) from their website
  5. Attach your downloaded file to the email.

If I have multiple brokerage accounts from different brokers, does your website collect and report wash sales across multiple brokerages?


Our software does not re-do the wash sale accounting done by brokers.

If you need that feature, consider

In our opinion, in some cases, the cost to comply with the "letter of the law" coupled with the small difference it makes in your taxes, is such that compliance does not make sense. Use your own discretion.

If I manage two different investment accounts, is it still possible to download the necessary forms individually, then have the data merged for tax purposes?

Yes. Our application allows multiple broker accounts. They may be from the same or different brokers. One Form 8949 is generated showing all broker transactions.

We also have an option that shows the broker transactions for each account on separate supporting statements. Some find this option easier to reconcile.

Can I just attach broker statements to my income tax return instead of preparing Form 8949 in detail?

The IRS instructions indicate:

Instead of reporting each of your transactions on a separate line of Form 8949, you can report them on an attached statement containing all the same information as Form 8949 and in a similar format. ... Do not enter "available upon request" and summary totals in lieu of reporting the details of each transaction on Form(s) 8949 or attached statements.

It is our opinion that most broker statements don't fulfill the "containing all the same information as Form 8949 and in a similar format" requirement.

Do you have a solution for Mark-to-Market Traders?

As described at, certain individuals qualify as "traders in securities". Such individuals can make an election under section 475(f) to use the "mark-to-market" method of accounting.

Under the mark-to-market method of accounting:

  • Gains and losses from sales of securities are treated as ordinary gains and losses and are reported on Part II of Form 4797, Sales of Business Property.
  • The limitations on capital losses do not apply.
  • The wash sale rules do not apply.
  • At the end of the year you must mark your securities to market, that is you treat any securities held at the end of the year as if you had sold them on that day for the current market value.

We do not currently have a solution for Mark-to-Market traders. We have recently been informed about a low-cost web service for looking up securities values on a specified date and are exploring a solution. If you are willing to participate in a beta test program for future program releases, please email us.

How do I enter short sales on my Excel Spreadsheet of realized gains and losses?

What are the requirements for your XLS File (Excel Spreadsheet) of realized gains and losses?

What should I enter in the "Description of Property" column of my spreadsheet?

The IRS instructions indicate:

You can use stock ticker symbols or abbreviations to describe the property as long as they are based on the descriptions of the property as shown on Form 1099-B or 1099-S (or substitute statement).

Your broker will report the description in box 9 of Form 1099-B.

As as example they say:

In column (a), enter (for example) 100 sh. XYZ Co.

What is TXF?

TXF is an acronym for Tax Exchange Format, an accepted standard for the import and export of tax-related information.

The TXF specification used to be available at

Many income tax preparation software applications will import TXF files.

One noteable exception, however, is the online edition of TurboTax. Only the desktop editions of TurboTax allow import of TXF files. You can use our program to convert your TXF to OFX for direct import into TurboTax online edition.

What is the correct order to input stocks on Form 8949? Should I input stocks by alphabet order, date acquired order, date sold order, or any order doesn't matter?

The IRS instructions are silent on the subject. There is no specific requirement, so you can enter in whatever sequence you prefer. Some prefer alphabetically by security.

The IRS requires that long-term and short-term capital gains and losses are segregated and appear on separate sheet. The sample excel spreadsheet you provide does not provide for this differentiation. How does this work?

The conversion program will segregate the gains and losses based on holding period. You don't have to segregate the transactions in the spreadsheet.

How do I integrate what you provide with my tax software?

There are two possibilities:


You can import the TXF we provide you (or use direct OFX import in the case of TurboTax) into your program.

However, if you have a large number of transactions this can have an adverse effect on the performance of your software. There also may be limits on the number of transactions supported by the software. (For example, TurboTax Online limits to 500 transactions and TurboTax Desktop limits to 3000.)


You may make "See attached schedule" summary entries into your software. There would be one entry representing the total short-term gain or loss and another representing the total long-term gain or loss for copy "A" of Form 8949. Then another set for copy "B" may apply.

You would then print the Form 8949 and attach it to your paper return. If you electronically file, you would attach the Form 8949 to Form 8453 and mail that form to the IRS.